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Last updated: May 29, 2026
Orders are generally processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be extended.
Estimated delivery times:
Delivery estimates are provided for informational purposes only and are not guaranteed.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow time for tracking updates to appear.
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
Veliss is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other factors outside our control.
If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.
Customers are responsible for ensuring that shipping information is accurate at checkout.
Veliss is not responsible for orders shipped to incorrectly provided addresses.